Returns

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

* Gift cards

* Downloadable products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 60 days after delivery

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at amanda@amandagriffeyfineart.com.

Exchanges 

Unfortunately, items sometimes become damaged in shipping. While original artwork is difficult to replace, all efforts will be made to repair, replace, or at the very least refund you in the case of damage to original works incurred in shipping. All reproducible items (cards, prints, mugs, etc.), will gladly be replaced. Have an item that was damaged in shipping? Please email me at amanda@amandagriffeyfineart.com and send your item to: 11618 Kirlin Rd, Milton, IN, 47357, United States.

Shipping

To return your product, you should mail your product to: 11618 Kirlin Rd, Milton, IN, 47357, United States.

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 Depending on where you live, the time it may take for your exchanged product to reach you as shipping times may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please feel free to contact us at amanda@amandagriffeyfineart.com with any questions or concerns regarding returns.